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911 Saves Act

The SOC is a tool used by federal agencies to classify the workforce into useful, occupational categories. Currently, the SOC system categorizes 9-1-1 call takers and dispatchers as “Office and Administrative Support Occupations,” which also includes secretaries, office clerks, and taxi cab dispatchers. The 9-1-1 SAVES Act would instead recognize these dispatchers as “Protective Service Occupations,” which includes lifeguards, firefighters, TSA baggage screeners, among others. 

During the 115th Congress, Senators Burr and Klobuchar sent a letter to the Office of Information and Regulatory Affairs urging the Office of Management and Budget to update this categorization to capture the complex and technical nature of these professionals.